Microsoft Teams Integration
Transform your collaboration hub
into an advanced phone system.
Our Direct Routing service transforms your Microsoft Teams application* into an advanced business phone system, so you can make and take calls with external customers or vendors from the same Teams workspace you use for collaboration.
Experience the benefits of SIP Trunking with Teams
With Direct Routing, you get all the benefits
of our SIP trunking solution, including:
Unlimited local and long-distance calling
Cost-effective international calling, numbers and toll-free
Trusted local customer support
Scalable call capacity
99.999% uptime
Business continuity by easily rerouting calls to other locations
Security with encrypted calls
FEATURES
Voice and Video Conferencing
We can offer up to 50 attendees a rich voice and video feature set, with integrated moderator controls and both gallery and speaker focus views.
Screen and Application Sharing
This enables presenters to share their desktop screen or individual application with collaborators. It also has advanced features enabling you to Share iPhone and iPad screens.
Desktop remote control
This feature enables users to control another participant’s desktop, and can be used for both troubleshooting and for when one person is presenting, but someone else has the slideshow.
Outlook Integration
Ability to create and change meetings from within the MS Outlook meeting / calendar application.
Advanced Host Controls
The host can control the conference by using Host Controls such as mute/unmute panellists, and recording. The service also enables Hosted to utilise a Questions and Answers dialog box with live or text answers.
Built on Carrier-Grade Infrastructure & Trust
Reliable uptime and strict compliance management to safeguard your brand reputation.
99.999% Network Uptime: Direct ILEC carrier integration guarantees maximum availability for critical messaging.
Fully Managed A2P 10DLC: Complete brand registration and carrier compliance to ensure ultra-high SMS/MMS delivery rates.
Brand Protection: Enterprise-grade security protocols designed to safeguard your business communications and reputation.
Local Expertise with Nationwide Reach
Serving businesses locally across El Paso and the Southwest, with full nationwide support.
Primary Regional Coverage: Dedicated local team and infrastructure serving El Paso, TX and the Southwestern United States.
Nationwide Capabilities: Full coverage across all U.S. telecommunication regions.
Local DIDs & Toll-Free: Instant access to local area codes and nationwide toll-free numbers for seamless customer connection.
Empower your business with PCS Telecom!
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